At Aria Drawer, we value your satisfaction and strive to provide high-quality products that meet your expectations. Please read our return and refund policy carefully before making a purchase.
Eligibility for Returns
We accept returns only if the product you received is defective, damaged, or incorrect. To be eligible, the item must be in its original condition and packaging, unused, and reported within 7 days of delivery.
Non-Returnable Items
Certain items may not be eligible for return due to hygiene or customization reasons. These include items that have been used, altered, or not in their original condition.
Return Process
To initiate a return, please contact us at [email protected] with your order number, photos of the product (if damaged or incorrect), and a short description of the issue. Our team will review your request and guide you through the process.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed through the same method as the original transaction — since we operate on a cash-on-delivery basis, refunds will be arranged through direct communication with you.
Exchanges
If you receive a defective or incorrect product, we will gladly exchange it for the correct item or a replacement of equal value. Exchanges are subject to product availability.
Late or Missing Refunds
If you have not received your refund within the communicated timeframe, please contact us at [email protected], and we will assist you promptly.
Contact Us
For any return or refund inquiries, please reach out to our customer care team at [email protected]. We are always here to help ensure your shopping experience with Aria Drawer remains smooth and reliable.